Beta Testing

We appreciate your help in testing GemX software applications. Robust beta testing periods for all GemX applications is an integral part of our quality control procedure. You can be part of it too.

 

How can I become a GemX Software beta tester?

It’s simple. You don’t need any special qualifications. If you are using and like GemX software applications you are already an ideal candidate

For a start, send an email to GemX Support indicating your wish to become a Beta Tester for GemX Software application/s. Please include in your email:
- Specifications of your computer that you’d be using for beta testing ( Operating system, memory, display, connected devices, etc )
- GemX application name you wish to beta test
- And any other comments you may have

After receipt of your email, your details will automatically be added to our “Prospective Beta Testers” database. Until we start receiving quality feedback and reports, your details will stay in “Prospective Beta Testers” database for up to 6 months. Non-activity after 6 months will result in your details deletion. On the other hand, once we receive a few quality feedback reports, you’ll become an approved GemX beta tester for your chosen application.

If and when you become an approved beta tester, we will send you download links as soon as beta applications become available according to our development schedule

After sending your “Beta tester email application” you don’t need to contact us. Just download any of GemX Software applications and start testing it and send your findings to: gemxsupport@gmail.com Your findings may be suggestions, corrections as well as bugs. Before you start, be sure to read GemX Beta Testers Guidelines at the bottom half of this page.

Please use a valid email address - preferably a long term one. The email address you use will also be your beta tester ID as well as your contact address. You must use the same email address when communicating with us. If you change your email address, please let us know in advance. In view of our GemX privacy policy, your email address will not be used for any form of spam or passed on to other parties.

 

General Guidelines

All beta testers need to submit their reports as a plain tex [.txt] file or if you are a user of TexNotes, you can submit it as a TexNote file. Please collect all your findings for a week or so, and submit them as one report rather than emailing every little issue.

Things you need to include in every beta test report:
Name and version of the application you are testing. Date you have started beta testing for stated application and test environment [your machine specs].

You can simplify this process by creating a simple text document template in Windows Notepad or TexNotes and use same template continually. Your template can look something like this:

do-Organizer v3.1.3
20 November 2008

Processor Type: AMD Athlon
Memory Type and Size: 256 MB, Dram
Hard Disk: Maxtor 68160PO, 120 MB
Display Card: Radeon 9600
Monitor: 19″ CRT
Pointer/Controller Type: Wheel mouse
Operating System: MS Windows XP pro sp2
Locale/International settings:
Desktop screen size:
Number of Colors:
Font size display:

Network name and type:
Network protocols used:

Other connected hardware (printers, scanners etc):

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Afterwards, you can log all your findings.

You can find the above information by right clicking on “My Computer/Properties” and Start menu/Settings/Control panel.

General Considerations - About the beta-testing procedure…
Try everything you can think of within the program (type letters instead of numbers, use menus in unexpected ways, etc.) If something doesn't’t work properly, try to reproduce the exact steps needed to cause the problem. Listing steps will be of greater help. Afterwards, we can work on fixing the bug. If you find the interface confusing, try to explain why (if you have a suggestion for improvement, please let us know). Check the output for accuracy. Are the results correct? Please don’t limit your comments to problems. We would also like to hear what features you like and/or dislike about the application you are testing.

Send your findings to GemX.
Once you are ready to send your findings and recommendations, zip the TexNotes file named as “Application Name_Your email address Report Number XXX” and email it to: gemxsupport@gmail.com with a subject line “Beta Test - Application Name”

Detailed Guidelines

he objective of this document is to present you, the Beta tester, with general guidelines for testing the Beta versions of Gemx software applications.

 

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